To better support your projects, Trivantage is expanding our team with industry experts who understand your business inside and out. That means more dedicated support, deeper technical expertise, and quicker access to the solutions you need.
We are excited to introduce James Dillport, who joins us as an account manager focused on connecting with our partners in Missouri, Indiana, Tennessee, Kentucky, and Arkansas. In this role, James will build strong relationships with new and existing customers and educate them on new and innovative products developed by Trivantage.
Previously serving as vice president of an awning company in Arkansas, James has over 10 years of experience in the textile industry, spending most of his career building relationships and solving problems. He is dedicated to getting to know customers, understanding what they actually need, and finding ways to help them and their business grow.
Learn more about James below.
What does customer care mean to you?
“Customer care to me is really just about being someone your customers can count on. Being responsive, doing what you say you’re going to do, and making their job easier whenever you can.”
What trends are you noticing among customers?
“One thing I’ve noticed is the importance of solving problems for customers. Our role is to be a trusted resource and advocate for our customers, helping them navigate challenges while building strong, lasting relationships along the way.”
What are some of your favorite activities or hobbies outside of work?
"Outside of work, I enjoy fishing, woodworking, working on projects around the house and spending time outdoors with my family. My wife and I have also gotten into raising chickens recently, which has definitely been a fun experience."
Written By
Angela Kalo
