Frequently Asked Questions

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  • ACCOUNT HELP account_box
    • Becoming a Customer

      > How can I become a customer?

      • Existing Customers: If you’re already a Trivantage customer but need online access to trivantage.com, get in touch with us on Chat or call us at 1-800-786-1876 (Monday–Friday from 8:00am–7:30pm ET). We’ll set you up with a username and password.
      • New Customers: If you don't have a Trivantage account, please fill out our New Customer Sign Up form. After submitting the form, one of our sales reps will be in touch by the end of the next business day. We’ll also set you up with a username and password for trivantage.com. To ensure the best possible service, please have your Tax ID and credit card info ready.
    • Signing In

      > I forgot or lost my password. How can I get a new one?

      Go to the sign in page, select "Forgot your password?”, and enter your email address. A temporary password will be emailed to you. If you don’t receive your temporary password within 10 minutes, please check your spam folder. If you find the email in your spam folder, please add the email address (service@trivantage.com) to your safe sender list to receive future emails.

      If we don’t have a record of your account, please reach out on Chat, call us at 1-800-786-1876, or use our contact form and we’ll get you set up.

      > What info is saved when I sign in and check the "Remember Me" box?

      To protect your security, only the User ID is saved and remembered for future visits. We do not store your password. Keep in mind: you’ll need to check the "Remember Me" box in each browser on each device that you want your User ID remembered.

      If you’d like to save your password for future visits, you can choose that option through your preferred browser. Your password will then be saved directly through your browser.

      > How do I sign in for the first time?

      For your first sign in, use the temporary password that was sent to you. If you do not have your temporary password, visit our sign in page, select “Forgot your password?”, and enter your email address. You will receive a new temporary password.

      If we do not have a record of your account or you have trouble signing in, reach out on Chat, call us at 1-800-786-1876, or visit our contact form.

      > Why can't I see pricing for items?

      To see pricing for items on trivantage.com, you must have an account with Trivantage, as well as a valid username and password. If you have an account with Trivantage but can't sign in, please go to our Forgot your password page. If you don't have an account with Trivantage, go to our Become a Customer page

    • View and Change Account Information

      > How can I view my account info?

      After signing in, visit the My Account to see your account info. If you forgot your password or have trouble signing in, please go to our Forgot your password page.

      > How can I change my account information?

      To make changes to your account details, please contact us on Chat or call 1-800-786-1876. To change your password, visit your Account Details page.

      > How can I change my password?

      After signing in, visit the Account Details page and complete the Change Password section at the bottom of the page.

  • GETTING AROUND THE SITE 360
    • Product Listing Page

      > How can I filter items on a category page?

      The left-hand side on most category pages (ex: Fabric or Awning Fabric) contains options to help narrow down product choices, including brand, color, pattern type, and more. In the "Filter by" menu, simply select the filter you want (ex: "Blues" or "Stripes").

      Not sure what color or pattern you need? You can choose multiple options to see all available items. To remove a filter, simply click the “X” next to a filter name at the top of the box. Select "Clear All" to remove all filters selected.

    • Search

      > How do I search for an item?

      Use the search box at the top-right of any page to type in a word or item number related to the product you are trying to find. If you want to look in a specific department, select it from the drop-down menu next to the search box.

      > How can I narrow down my search results?

      Once you have your search results, use the filtering options on the left-hand bar to narrow down by brand, color, pattern type, fabric width, etc. – the same as you can on a category page.

    • Product Status

      > How do I know if a product is in stock?

      On a product’s page, enter the quantity you wish to check in the “QTY” box. After entering a number, click the “Check Warehouse Inventory” button below the “QTY” box. Our system will inform you of shipping availability and whether the product is available for pickup at your nearest branch

    • Placing an Order

      > How do I place an online order?

      First, add a product to your cart by entering the quantity in the “QTY” box and clicking “ADD TO CART.” A box containing a “Go to Current Order” button will appear at the top-right of your screen. Press the button to go to your Cart. You may also access your Cart on any page by selecting the icon at the top-right of any page and clicking “Go to Current Order.”

      In your Cart, select “Proceed to Shipping and Billing” near the bottom of the page. After entering your shipping and billing information, select “Proceed to Order Summary.” For help regarding shipping and billing information, go to our Shipping FAQ section. Finally, confirm all information is correct and select “Place Your Order.” You will be taken to the Order Confirmation page, which includes your order number. You will also receive an email confirmation.

      > How do I place a phone order?

      Our customer service reps are happy to help you over the phone. You can call in orders to 1-800-786-1876 (Monday–Friday from 8:00am–7:30pm ET).

    • Comparing Products

      > How do I compare products?

      On a category or search results page, click the “Select to Compare” box above any product image. After selecting another product to compare, a box will pop up above the selected products. Click the “Select to Compare” button above any of the products you’ve selected and you will be redirected to the Product Comparison page. You can compare up to four products at one time. To remove a product, click “Remove” or “X” above the product on the Product Comparison page.

    • Fabric Samples

      > How do I order fabric samples?

      After signing in, simply click on the desired item to pull up the product detail page. Any item with the “Add Sample To Cart” button is eligible. Just add it to your shopping cart, place your order, and your sample is on its way!

      Samples Ordering Process on PDP

      > Are fabric samples free?

      Yes, the samples are free.

      > Is there a sample order limit?

      Due to demand, there's a limit of 10 samples per order.

      > What size are the samples?

      Solids are 3x5 and Stripes are 11x4.

    • Contact Us

      > How can I contact you?

      We are happy to help. Use Chat, our contact form, or call us at 1-800-786-1876 (Monday–Friday from 8:00am–7:30pm ET).

    • Live Chat

      > Do you have online chat?

      Getting help on trivantage.com is easy. You can chat live with one of our Customer Service Representatives by clicking on the green ‘Chat with us!’ box on the bottom of any page. Just type in your question and press enter to begin chatting. Chat is available Monday–Friday from 8:00am–7:30pm ET.

  • ORDERING
    • Quick Order

      > What is Quick Order?

      Quick Order is the easiest way to order items you purchase often. Simply enter the item number and quantity desired in the form provided on the Quick Order page. You can add these items to your cart, to a new requisition list, or an existing requisition list. Feel free to continue shopping and add additional items to your order.

    • Email Confirmations

      > Why did I not receive an email confirmation for my order?

      Trivantage will send you an email confirmation as soon as your order is placed. After your order ships, we will send an additional email with shipment details and tracking information when available.

      If you do not receive an email confirmation from Trivantage, please check your spam folder. If the confirmations are in your spam folder, please add service@trivantage.com to your safe senders list (Microsoft Outlook). Check with your email provider for details on how to add service@trivantage.com as an accepted email address.

      If you need additional assistance receiving email confirmations from Trivantage, reach out to us on Chat, call us at 1-800-786-1876, or use our contact form.

    • Order History

      > How can I search through my order history?

      Visit the Order History page in your account. To search for a past order, enter an Item Name, Item Number, Order Number, or PO Number in the "Order History - Search" box. You can customize the date range you search for in the "From" and "To" boxes. Click the “Search” button to complete your search. Previous orders that match your search will now display in the "My Order History" box.

    • Backorders

      > Can I check to see if there is a smaller quantity available to ship now, and I can receive the rest later?

      Yes, please get in touch with us on Chat or call us at 1-800-786-1876 for backorder inquiries.

    • Paperless Invoices

      > How can I sign up for paperless invoices?

      You can sign up for paperless invoices by contacting us on Chat or calling us at 1-800-786-1876.

    • Security and Payments

      > What forms of payment are accepted for online purchases?

      Trivantage accepts Visa, MasterCard, and American Express, as well as Buy on Account or Pay at Branch options. Credit card information is safely kept on file for future orders. Simply select your card type from the “Billing Method” drop-down menu on the Shipping & Billing screen during checkout.

      > How do I order for the first time with a new credit card?

      On the Shipping & Billing screen, select your card type from the “Billing Method” drop-down menu under “Billing Information.” Select the “Pay with a new [Card Type]” radio button and fill in the form. Your credit card details will be saved to your account for easy checkout on future orders.

  • SHIPPING & RETURNS local_shipping

    > What is the Shipping Price Promise?

    With regional distribution centers across the United States and more than 10,000 products in our portfolio, your materials are always within reach. Plus, no matter which location your order ships from, you’ll still only pay the shipping costs from your nearest distribution center. That’s our Shipping Price Promise: making sure you get the products you need and helping you stay on budget.

    > How will the Shipping Price Promise pricing appear on my invoice?

    The Shipping Price Promise shipping charge will appear on your invoice as standard shipping. For orders with multiple items shipping separately, the shipping charge may be applied in portions to multiple statements, but it will always be your local shipping costs, regardless of where your products come from.

    > How do I get the Shipping Price Promise?

    With our Shipping Price Promise, the local shipping charge is automatically generated on your invoice, even if we ship your item(s) from another distribution center.

    > Does the Shipping Price Promise apply to all types of orders?

    The Shipping Price Promise applies to all orders except LTL shipments

    > How can I view shipping charges?

    You can review and select shipping options on the “Shipping & Billing” page under the “Shipping Method” drop-down menu during checkout. You will be able to view the charge for each shipping option before submitting payment.

    > How do I add a new shipping address?

    On the “Shipping & Billing” page, select “Add New Shipping Address” in the “Shipping Address” section at the top-left of the page. You will be redirected to the “Add a New Shipping Address” form on a new page. Fill in the form and hit the “Submit” button. Your new shipping address will save to your account for future orders. If you have more than one shipping address, you can select the one you need for your order from the “Shipping Address” drop-down menu

    > What if I have more than one shipping address?

    You can add more than one shipping address. Simply select “Add New Shipping Address” in the “Shipping Address” section at the top-left of the page. Fill in the form and click “Submit.” Your new shipping address will save to your account for future orders.

    > When will my order arrive?

    If you choose UPS or USPS, an estimated delivery date will be shown on the “Order Summary” page at checkout. After your order ships, you will receive an email with shipping details and tracking information if available. Please keep in mind that different products may ship from different warehouses.

    > What is factored into shipping costs?

    Shipping costs will vary, depending on your order and the shipping options you select at checkout. Now you can best meet your budget by shopping and comparing shipping options in the “Shipping & Billing” page during checkout.

    > How can I track my order?

    After your order ships, you will receive an email with shipping details and tracking information if available.

    If you need help with email confirmations, reach out to us on Chat, call us at 1-800-786-1876, or use our contact form.

    > What is Trivantage’s return policy?

    Most returns are honored up to 60 days from the invoice date. See our Return Policy for more information regarding our return policy.

    > Does Trivantage have a preferred carrier?

    Our preferred carrier is UPS but you can also choose FedEx, USPS, Spee-Dee, or LTL/Truck at checkout. Compare costs between carriers at checkout to find the best price for you. You can also set your own personal default carrier.

    > When should I ship USPS?

    While UPS is Trivantage's preferred carrier, we offer a range of shipping options to best fit our customer needs, including USPS.

    USPS is often a less expensive option (however, delivery can take longer than other ground carriers). If you're looking for a lower price on a shipment that you don't need right away, USPS is a great choice.

    Depending on your order, you can choose from the following service levels:

    • Priority Mail Express: next day (if order is placed prior to carrier pickup)
    • Priority Mail: 2–4 business days
    • First Class Mail: 1–5 business days in the continental U.S. (packages weighing up to 13 oz.)

    If you select USPS, an estimated delivery date will be shown at checkout. As with UPS, a tracking number will be provided in the Shipping Confirmation and Order History screens so you can track the progress of your shipment.

    Please visit usps.com for more details on service levels, parcel size, policies for delays and lost packages, contact information, and more.

    Please Note: USPS First Class shipments are not eligible for shipping insurance. Your Priority Mail shipments, however, are insured in the same way as our other ground carriers.

  • REQUISITION LISTS add_shopping_cart

    > What are requisition lists?

    Requisition Lists are a great way to keep track of what you need to replenish inventory for specific projects and quickly re-order the items you use every day.

    > How do I create a requisition list?

    Go to the "Requisition List" link at the top of any page on the site. To create a list, click on "Create List." Type a Name for your list and then select the Type. You can then enter the Item Number and Quantity to add items.

    By default, lists are “Private,” meaning they can only be accessed under your User ID. If you have more than one co-worker accessing your account (with more than one User ID), you may want to consider creating “Shared” lists. These lists can be accessed among multiple co-workers.

    > Can I create more than one list?

    Yes, you can create multiple lists. Name and organize them to accommodate the way you work. One way might be to create lists for awning fabrics, shade sail fabrics, awning hardware, and so on. Another could be to create lists by projects

    > How do I duplicate or remove requisition lists?

    On the Requisition List page, select the Action button next to the list you want to duplicate or remove. Select the appropriate option from the drop-down menu.

    > How do I add items to my requisition list?

    Once your list is created, you can easily add items to your requisition list. This can be accomplished by several methods:

    • Enter an Item Number and Quantity immediately after creating the list.
    • Select the Action button on the Requisition List page, then “Add to current order” on the drop-down menu. Enter the Item Number and Quantity.
    • On any product’s page, click the “Add to New Requisition List” or “Add to Current Requisition List” button below the “Add to Cart” button.
    • In your cart, select “Add to Requisition List” under any product.

    > How do I remove items from my requisition list?

    Select the list you wish to edit on the Requisition List page. Then, select the Action button next to the item you wish to remove and click “Remove item” from the drop-down menu.

    > How do I place an order from my requisition list?

    • To add an entire requisition list to an order, select the Action button on the Requisition List page next to the appropriate list. Select “Add to current order” from the drop-down menu.
    • To add certain items from a requisition list, check the box next to each item you want to order and click the “Add Selected Items to Cart” button. All checked items will automatically move to your shopping cart and you can complete the checkout process from that point.
  • OUR EMAIL LIST email

    > How do I sign up to receive emails from Trivantage?

    Our personalized emails are a great way to find out about new products, special promotions, and discounts. To sign up, simply visit our email signup page, fill out the form, and hit “Submit.”

  • FABRIC storefront
    • Awning Fabric

      > Is Sunbrella® awning fabric fire retardant?

      No, but we do carry flame-retardant Firesist® awning fabric.

      > What is the warranty for Sunbrella awning fabrics?

      Sunbrella awning/marine fabrics are backed by a 10-year warranty.

      > Does Trivantage carry retractable awnings?

      Yes, you can find them in our Somfy®, Solair®, RollEase® section.

      > What is the best type of fabric to make awnings?

      Vinyl, polyester, and acrylic fabrics (or blends of the three) tend to be the most common. These materials are typically weather resistant and highly durable.

      > Can I use Sunbrella awning/marine fabric for a cushion?

      Yes, it will just have a stiffer feel.

      > How do I clean Sunbrella awning fabric?

      Please refer to our Sunbrella awning care and cleaning guide for tips.

      > Which awning fabrics are waterproof?

      The following are all 100% waterproof:

      The rest of our awning fabrics offer varying levels of water resistance. We also carry water-repellent fabric sprays

      > Does Trivantage sell any backlit fabric wider than 78”?

      No, but all our backlit fabrics are heat sealable, so panels can be welded together for larger projects.

    • Screen and Mesh Fabric

      > What are the most common applications for screen and mesh fabric?

      Our customers typically use these fabrics for window coverings, pet screens, insect screens, sun screens, enclosures, sling furniture, and cushion underlining.

      This is by no means an extensive list though. Our customers are the experts in their fields and usually know what works best for them.

      > What kind of mesh fabric can be used on cushion bottoms?

      Mesh underlining fabric is usually made from vinyl-coated polyester. Nautolex® underlining fabric is a great choice.

      > What are the main benefits of mesh and screen fabric?

      With an open weave, they’re more breathable and provide more visual clarity than other fabrics. They’re also great at reducing sun glare and heat.

      > Which screen and mesh fabrics are opaque?

      Many SheerWeave® styles are opaque (4600, 4550, 4500, 2500, 2410, 2390, 2360, 2100-01, and 2000-01).

      > Which mesh fabrics are blackout?

      Certain SheerWeave styles (7500, 7100, and 7000), Soltis® Opaque B92, and Soltis Opaque B702 are all blackout fabrics.

      > Which screen and mesh fabrics are recommended for exterior solar shade applications?

      Soltis Horizon 86, Soltis Perform 92, AwnTex®, SunTex®, Textilene®, and SheerWeave (4000, 4100, 4400, 4500, 4550, 4600 4650, 5000) can all be used for outdoor shade.

      > Can you use mesh for an awning?

      Yes, you can use Soltis Horizon 86 or Soltis Perform 92 for retractable awnings.

      > What mesh has the least amount of shade factor?

      Of our offerings, Awntex 70 has the least amount of shade with an open factor of 30%.

      > What mesh has the highest amount of shade factor?

      Of our offerings, SheerWeave 2500 (interior application), 2701 (interior application), and 4800 (commercial application) have the highest shade factor with 1% openness.

      > Are Textilene 90 and 95 heat sealable?

      Yes, they're heat sealable. To get the right temperature, we recommend testing a few pieces of fabric first.

    • Shade Sail Fabric

      > What are the main benefits of shade sails?

      Shade sails can cover larger areas at a fraction of the time and cost of other shade canopy structures. They offer effective protection from the sun in outdoor areas that get a lot of sun. Many fabricators and business owners prefer them for their modern, streamlined look and versatility in design. You can read more on our Shade Sail Guide.

      > What equipment do I need to build and install a sun shade sail?

      With a few exceptions, you’ll just need a heavy-duty sewing machine and all the proper shade sail hardware. We recommend you consult an experienced engineer or local contractor for questions on mounting, tension limitations, installing support poles and attachment points, etc.

      Need help with the design? Try our shade sail design software through Awning Composer.

      > How does shade sail fabric differ from awning fabric?

      Shade sail material is made of High-Density Polyethylene (HDPE) mesh. The fabrics are elastic and stronger under tension, which prevents wrinkling. They come in widths up to 12 feet, which reduces the number of panels needed for a shade sail.

      > Are any of the shade sail fabrics waterproof?

      No, shade sail fabrics are not waterproof. Water can mist through as it is a knitted shade cloth specifically designed for sun protection. This also makes it very breathable to allow airflow.

      > Are shade sail fabrics heat sealable?

      Due to their material, they are not heat sealable.

      > Can you use mesh for an awning?

      Yes, you can use Soltis Horizon 86 or Soltis Perform 92 for retractable awnings.

      > How much UV protection does shade sail fabric provide?

      It is constructed to block up to 95% of harmful UV rays.

    • Tent Fabric

      > What is the best type of fabric for tent making?

      Vinyl-coated polyester material is great for tents due to its high strength, low stretch, and water resistance.

      > Does Showtime® II accept graphics?

      Showtime II does accept flexible vinyl ink, but it does not accept pressure-sensitive graphics since it does not have a topcoat.

    • Marine Fabric

      > What is the warranty on Sunbrella® marine fabrics?

      Sunbrella awning/marine fabrics come with a 10-year warranty.

      > What kind of fabric works best for boat sails, boat upholstery, or boat shade and enclosures?

      Dacron® sailcloth is ideal for use in boat sails. Typically, fabrics with a vinyl base or finish work well for marine upholstery, like Nassimi or Nautolex®.

      > How can I best waterproof my marine fabric?

      Choose waterproof fabrics (like Sunbrella® SeaMark® or Weblon® Regatta®) if suited to your project. You can also apply water-repellent sprays, sew with a seam seal thread, or pair with an edge seal to prevent water absorption and leakage.

      > Does Sunbrella Plus accept SGS graphics?

      Yes, it will accept SGS just like the standard Sunbrella fabrics.

      > What is the best thread to use with my marine fabric?

      A bonded polyester or PTFE thread typically works best for their durability, thread tension, and weather defense.

      > Which fabric is most breathable for boat covers or bimini tops?

      The fabrics offered in our marine top fabric section offer all the characteristics needed for a breathable boat cover. If you’re looking for more ventilation in covers and enclosures, we recommend installing a boat vent.

    • Clear Vinyl

      > How do I remove and prevent clouding in my clear vinyl fabric?

      Leaving cloudy clear vinyl out in the sun for a day typically cures this issue. If not, try these:

      First, rinse your clear vinyl with fresh water to remove any dirt or debris. Use a clear vinyl cleaner like IMAR™ Strataglass™ Cleaner or Klear-To-Sea™ Cleaner to cleanse and restore clarity. Both products double as protectants to prevent clouding, fading, and yellowing from UV rays. For added defense and shine, apply a scratch-resistant polish like IMAR Strataglass Protective Polish to your vinyl material.

      > What are the most common applications for clear vinyl fabric?

      While there is a wide variety of uses, our customers typically use it for making boat enclosures, dodgers, marine windows, patio enclosures, and clear vinyl curtains.

      > Which vinyl is most scratch resistant?

      Strataglass® or O’Sea™ Press Polished Sheets offer the highest scratch resistance.

      > What is the widest clear vinyl rolled goods that Trivantage sells?

      The widest is 96" on special order.

      > Will clear vinyl turn yellow over time?

      Choosing high-quality clear vinyl combined with proper use of protectants and cleaners will drastically reduce the chance of yellowing.

      > What does “interleaf” mean?

      It means the roll is separated with interleaf paper to prevent scratching.

      > Is clear vinyl heat sealable?

      All clear vinyl is heat sealable (without tape, unless sealing to an acrylic) by RF, wedge, or hot air welders.

      > Can you sew clear vinyl?

      Yes, clear vinyl can be sewn.

      > What is the best cleaner for clear vinyl windows?

      Choose a cleaner specially formulated for clear vinyl.

    • Sign, Banner, Media Fabric

      > Which sign and banner fabrics can I print on?

      Dickson® Graphics and Vivitex® can both be printed on.

      > Does Trivantage sell double-sided printable fabric?

      Yes, Dickson® Blockbuster and Lacopac can be printed on both sides.

    • Upholstery Fabric

      > Are all your upholstery fabrics waterproof?

      Our Sunbrella® Rain Collection is 100% waterproof (impervious to water). Most of our remaining upholstery fabrics are water resistant (resists water but are not completely impervious).

      > What makes Sunbrella the most popular outdoor furniture fabric?

      Sunbrella offers a few key features that make it a favorite:

      • Sunbrella was the first solution-dyed acrylic fabric in the 1960s. Acrylic is vastly more durable and fade resistant than cotton, which was the industry standard at the time. Sunbrella continues to lead the way in performance fabrics.
      • Specially formulated coatings make most of their fabrics resistant to water, weather, mildew, and stains.
      • Diverse designs offer versatile styling.

      > Can you use an iron on Sunbrella furniture fabrics?

      Yes - if ironing is needed, use the “synthetic” setting on your iron.

      > What is the warranty for Sunbrella upholstery fabrics?

      Sunbrella upholstery fabrics have a 5-year warranty.

      > What is “double rub”?

      Double rub is the measurement of a fabric’s abrasion resistance (each back-and-forth motion is one double rub). It’s meant to simulate the wear of a fabric on a seat cushion (in indoor or outdoor settings). The commercial-grade minimum is 15k x 15k on the Wyzenbeek Abrasion Test.

      > Does Trivantage sell upholstery fabrics wider than 54”?

      Currently, 54” is the largest width we offer in upholstery.

      > What is the best cleaner for upholstery fabric?

      Please refer to our Care and Cleaning Guides in the Resource Center. You can also browse through our fabric cleaners to find the best one for you.

      > What grade is Sunbrella upholstery fabric?

      Since Sunbrella is committed to only using top-grade materials, they do not grade their fabrics.

      > Which furniture fabrics are used in sling applications?

      All Phifertex® patterns (except for the standard 17x11 weave) and Sunbrella Sling are designed for sling furniture.

      > What vinyl fabrics are recommended for upholstery applications?

      Nautolex® Capitano™ and Nassimi Breeze (marine) can be used in upholstery applications.

      > Are Sunbrella upholstery fabrics equally UV protected on both sides?

      Since the UV protection is inherent to the fiber itself, protection is the same, regardless of side.

      > How do you tell which is the face side of the fabric?

      The face side is normally rolled in on the roll (bottom side out).

    • Recreational Fabric

      > What kind of fabric should I use to make a backpack?

      You’ll want something lightweight, durable, and wear resistant. Suitable materials include Cordura®, pack cloth, or PVC fabric.

      > What is Oxford Cloth and what is it used for?

      Oxford Cloth is a lightweight basketweave fabric great for apparel and bags.

    • Special Purpose Fabric

      > Is the top side of the GVC18 Tarp Material smooth or rough?

      The top side is smooth.

      > Is GVC18 heat sealable?

      Yes, it’s heat sealable.

      > Does GVC or VCP fade?

      With repeated exposure to the sun, it can fade over time.

      > Which fabric can I use for reinforcing?

      GVC or VCP are heavy-duty fabrics great for reinforcing.

      > Which fabric can be used for a pool cover?

      Pooltex, Shelter-Rite® Poly-R Scrim, and Poly-Mesh can all be used for pool covers.

      > Which cost-effective fabric can be used for reinforcing?

      GVC fabric is heavy duty and affordable.

      > Which cost-effective, flame-retardant, vinyl fabric can be used for lightweight curtains or covers?

      Lam-A-Lite™ in either 10 oz. or 13 oz. is an excellent option that offers all these features.

      > Which special purpose fabrics meet a Government Mil-Spec?

      Herculite® 80M meets MIL-C-43006, Type 1, Class 1 (latest amendment).

  • HARDWARE build
    • Awning Hardware

      > Where can I purchase Awning Composer?

      You can purchase it on AwningComposer.com.

      > How do I clean aluminum awning parts?

      To clean aluminum, use mild soap and water or a commercial aluminum cleaner. Then polish, protect, and remove rust with a high-quality metal polish.

      > What materials are best for awning hardware and frame parts?

      Aluminum is great for awning frames since it’s lightweight. Connectors and fasteners can be made from a range of materials, like aluminum, stainless steel, or die-cast zinc.

    • Shade Sail Hardware

      > What is the best type of hardware to use when building a shade sail?

      Most fabricators prefer stainless steel for its lasting strength and resistance to rust.

    • Grommets

      > What is the best sign and banner fabric for reinforcing grommets?

      Dickson® Jet 550 is specially designed and coated to work well with grommets.

      > What grommets work with the FASNAP® PM5 machine?

      This tool sets self-piercing grommets up to size 300 (#4).

      > What is the difference between a grommet and an eyelet?

      Grommets are typically used on heavier materials. Eyelets are used in products like tennis shoes, jackets, etc.

      > What are the different benefits of metal grommets, rubber grommets, and plastic grommets?

      Rubber and plastic are impervious to corrosion but metal grommets are much sturdier.

    • Fasteners

      > Where are snap fasteners used?

      Snap fasteners (like DOT®) are widely used in the marine industry for boat covers but can also be used for bags, curtains, seating, tents, and other functions.

      > How do blind fasteners (blind rivets) work?

      After drilling a hole, the blind fastener is inserted in. Then a blind fastener installation tool is used to pull the mandrel into the rivet body. This makes the rivet body flare on the blindside to create a permanent fastener.

    • Zippers

      > When making an enclosure, is it best to use #10 or #5 zippers?

      #10 zippers are typically best for enclosures. #5 zippers are smaller and typically used in cushions or seating applications.

      > Should I use zippers with metal or plastic sliders?

      Metal sliders are better suited for environments where high resistance to water and corrosion is not needed. Plastic sliders are ideal for marine conditions as they’re rust resistant.

      > What is the difference between YKK® VISLON and YKK® ZIPLON zippers?

      VISLON (“teeth”) zippers are stiffer and better for straight applications. ZIPLON (“coil”) zippers are more flexible, which makes them great for curved applications.

      Check out our Zipper Guide for more details.

      > What is the difference between an auto-locking and a non-locking zipper slider?

      An auto-lock slider is like the one you’d find on a jacket (the slider stays in place where you leave it). A non-lock slider does not lock in place on the chain.

      > What is the best kind of zipper for saltwater applications?

      Zippers with plastic sliders are best for saltwater conditions as they do not corrode or rust.

      > Are zippers repairable?

      Yes. Zipper sliders, top stops, and bottom stops can all be replaced easily (all can be found in our Zipper section).

    • Marine Hardware

      > Is it okay to use chrome-plated or nickel-plated hardware around saltwater?

      Is it okay to use chrome-plated or nickel-plated hardware around saltwater?

      > Do the DOT® Durable™ enamel caps work with the FASNAP® sockets and studs?

      Yes, they do.

      > What kind of metal works best in saltwater conditions?

      Stainless steel works best.

    • Tent and Tarp Hardware

      > What kind of metal works best in harsh weather conditions?

      Stainless steel is recommended near saltwater regions. Other metals like steel or iron will work fine in other areas.

    • Somfy®, Solair®, RollEase®

      > Does Trivantage offer shade system installations?

      No, but we do offer kits and hardware.

      > Does Trivantage offer complete retractable awning systems or just the replacement parts?

      We offer just the replacement parts for RollEase, Somfy, and the Solair Cable and Vertical Curtain.

      We offer the complete shade systems for Solair Pro, Solair Maxi, and Solair Comfort.

      > Can retractable awnings be used in the rain?

      Typically, retractable awnings fare well in light rain. During heavy rain or wind, though, we recommend that the awning be retracted to prevent damage.

      > How long do retractable awnings last?

      Quality retractable awnings can last 10+ years.

  • TRIM & CORD gesture
    • Awning Braid

      > What is the best way to install awning braid?

      Many fabricators prefer to use a binder attachment with their sewing machine to install binding to the shade sail, canopy, or awning fabric. It aids in guiding the awning braid along the edge of the fabric for a smoother, easier, and more consistent process.

      > Is it okay to use marine binding on an awning valance?

      It could be used on a straight-edged valance, but it likely won't look as good as binding or braid made for awnings.

    • Embellishments

      > What is the difference between bullion fringe trim and brush fringe trim?

      Bullion fringe is made from thick twisted thread (similar to tassels). Brush fringe is made from a more concentrated hem of high-quality single threads.

    • Embroidery

      > In what applications should you use tear-away vs. cut-away backing?

      Tear-away backing is a temporary stabilizer that works great when you only need a light stabilizer that you can tear away after the design is stitched onto the fabric. Cut-away backing is a permanent stabilizer that’s ideal for when you need continued stabilization against stretching or washing.

      > How does embroidery thread differ from sewing thread?

      Embroidery thread is generally more decorative, less durable, and has a higher sheen than sewing thread.

      > Can you use embroidery thread in a sewing machine?

      Typically, embroidery thread is not strong enough for use in sewing machines. You’ll need a stronger thread for a sewing machine.

    • Marine Binding

      > Is it okay to use marine binding on an awning valance?

      It could be used on a straight-edged valance, but it likely won't look as good as binding or braid made for awnings.

      > What is the difference between bias cut and straight cut binding?

      Bias binding is cut diagonally from the selvage, which makes the fabric more flexible and better for curved applications. Straight binding is cut on the lengthwise grain, parallel to the selvage.

    • Rope and Cordage

      > Does Trivantage sell stainless-steel hog rings?

      Yes, they’re listed under loop and end clamps.

      > What is the best type of rope for marine conditions?

      Polypropylene rope is a popular choice for boaters for its low cost, buoyancy, and water resistance. For purposes that require high strength and UV resistance, polyester rope is a better choice.

    • Tassels

      > How do you attach tassels to fabric?

      For awnings, tassels are usually attached with lacing cord or a loop/end clamp.

    • Thread and Bobbins

      > What is "swellable" thread used for?

      It’s a sewing thread that swells when wet to prevent seam leakage. Most often used when making cushions, the thread pairs well with Sunbrella® Rain upholstery fabric. Aqua-Seal™ is one of the leading swellable threads on the market.

      > What thread works best in marine environments?

      A bonded polyester or PTFE thread typically works best for their durability, thread tension, and weather defense.

    • Webbing & Tape

      > What is the breaking strength of heavy-duty webbing?

      The breaking strength is anywhere from 130 to 6000 lbs., depending on size and material. Typically, cotton is the weakest while nylon and polyester are the strongest (although nylon is not UV resistant).

      > What types of webbing and tape do you sell?

      We sell heavy-duty fabric webbing & strapping as well as heat bonding, adhesive, double-sided, seam seal, hook and loop, and reinforcing tapes.

  • CLEAN, PROTECT, ADHERE whatshot
    • Adhesives

      > Do you sell HH-66 vinyl cement?

      Yes, you can find it in our Adhesives section.

      > Do you sell Super Seamstick?

      Yes, you can find it in our Webbing and Tape section.

    • Cleaners

      > How much square footage can be covered with 303® multi-surface cleaner, 303 fabric guard, and APCO cleaner?

      • 303 Multi-Surface Cleaner = 20–35 sq. ft. per 16 oz. (this may vary, depending on the surface)
      • 303 Fabric Guard = 600–800 sq. ft. per gallon
      • APCO FabClean™ Green = 500 sq. ft. per gallon

      > How do I remove clouding in my clear vinyl fabric?

      Leaving cloudy clear vinyl out in the sun for a day typically cures this issue. If not, try these:

      First, rinse your clear vinyl with fresh water to remove any dirt or debris. Use a clear vinyl cleaner like IMAR™ Strataglass™ Cleaner or Klear-To-Sea™ Cleaner to cleanse and restore clarity. Both products double as protectants to prevent clouding, fading, and yellowing from UV rays. For added defense and shine, apply a scratch-resistant polish like IMAR Strataglass Protective Polish to your vinyl material.

      > Can you get white lines and crazing out of Sunbrella® fabric?

      Yes, leaving it out in the elements (rain and sun) works over time. You can also use 303® Aerospace Protectant.

    • Protectants

      > How do I prevent clouding in my clear vinyl fabric?

      After cleaning the vinyl, apply a scratch-resistant polish like IMAR™ Strataglass™ Protective Polish. Also, leaving clear vinyl out in the sun typically cures this issue.

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