Go to the sign in page, select "Forgot your password?”, and enter your email address. A temporary password will be emailed to you. If you don’t receive your temporary password within 10 minutes, please check your spam folder. If you find the email in your spam folder, please add the email address ([email protected]) to your safe sender list to receive future emails.
To protect your security, only the User ID is saved and remembered for future visits. We do not store your password. Keep in mind: you’ll need to check the "Remember Me" box in each browser on each device that you want your User ID remembered.
If you’d like to save your password for future visits, you can choose that option through your preferred browser. Your password will then be saved directly through your browser.
For your first sign in, use the temporary password that was sent to you. If you do not have your temporary password, visit our sign in page, select “Forgot your password?”, and enter your email address. You will receive a new temporary password.
To see pricing for items on trivantage.com, you must have an account with Trivantage, as well as a valid username and password. If you have an account with Trivantage but can't sign in, please go to our Forgot your password page. If you don't have an account with Trivantage, go to our Become a Customer page.
The left-hand side on most category pages (ex: Fabric or Awning Fabric) contains options to help narrow down product choices, including brand, color, pattern type, and more. In the "Filter by" menu, simply select the filter you want (ex: "Blues" or "Stripes").
Not sure what color or pattern you need? You can choose multiple options to see all available items. To remove a filter, simply click the “X” next to a filter name at the top of the box. Select "Clear All" to remove all filters selected.
Use the search box at the top-right of any page to type in a word or item number related to the product you are trying to find. If you want to look in a specific department, select it from the drop-down menu next to the search box.
Once you have your search results, use the filtering options on the left-hand bar to narrow down by brand, color, pattern type, fabric width, etc. – the same as you can on a category page.
On a product’s page, enter the quantity you wish to check in the “QTY” box. After entering a number, click the “Check Warehouse Inventory” button below the “QTY” box. Our system will inform you of shipping availability and whether the product is available for pickup at your nearest branch.
First, add a product to your cart by entering the quantity in the “QTY” box and clicking “ADD TO CART.” A box containing a “Go to Current Order” button will appear at the top-right of your screen. Press the button to go to your Cart. You may also access your Cart on any page by selecting the icon at the top-right of any page and clicking “Go to Current Order.”
In your Cart, select “Proceed to Shipping and Billing” near the bottom of the page. After entering your shipping and billing information, select “Proceed to Order Summary.” For help regarding shipping and billing information, go to our Shipping FAQ section. Finally, confirm all information is correct and select “Place Your Order.” You will be taken to the Order Confirmation page, which includes your order number. You will also receive an email confirmation.
Our customer service reps are happy to help you over the phone. You can call in orders to 1-800-786-1876 (Monday–Friday from 8:00am–7:30pm ET).
On a category or search results page, click the “Select to Compare” box above any product image. After selecting another product to compare, a box will pop up above the selected products. Click the “Select to Compare” button above any of the products you’ve selected and you will be redirected to the Product Comparison page. You can compare up to four products at one time. To remove a product, click “Remove” or “X” above the product on the Product Comparison page.
After signing in, simply click on the desired item to pull up the product detail page. Any item with the “Add Sample To Cart” button is eligible. Just add it to your shopping cart, place your order, and your sample is on its way!
Samples are free. However, sample orders incur a flat shipping cost depending on the number of samples requested.
Due to demand, there's a limit of 10 samples per order.
Solids are 3x5 and Stripes are 11x4.
Getting help on trivantage.com is easy. You can chat live with one of our Customer Service Representatives by clicking on the green ‘Chat with us!’ box on the bottom of any page. Just type in your question and press enter to begin chatting. Chat is available Monday–Friday from 8:00am–7:30pm ET.
Quick Order is the easiest way to order items you purchase often. Simply enter the item number and quantity desired in the form provided on the Quick Order page. You can add these items to your cart, to a new requisition list, or an existing requisition list. Feel free to continue shopping and add additional items to your order.
Trivantage will send you an email confirmation as soon as your order is placed. After your order ships, we will send an additional email with shipment details and tracking information when available.
If you do not receive an email confirmation from Trivantage, please check your spam folder. If the confirmations are in your spam folder, please add [email protected] to your safe senders list (Microsoft Outlook). Check with your email provider for details on how to add [email protected] as an accepted email address.
Visit the Order History page in your account. To search for a past order, enter an Item Name, Item Number, Order Number, or PO Number in the "Order History - Search" box. You can customize the date range you search for in the "From" and "To" boxes. Click the “Search” button to complete your search. Previous orders that match your search will now display in the "My Order History" box.
Yes, please get in touch with us on Chat or call us at 1-800-786-1876 for backorder inquiries.
You can sign up for paperless invoices by contacting us on Chat or calling us at 1-800-786-1876.
Trivantage accepts Visa, MasterCard, and American Express, as well as Buy on Account or Pay at Branch options. Credit card information is safely kept on file for future orders. Simply select your card type from the “Billing Method” drop-down menu on the Shipping & Billing screen during checkout.
On the Shipping & Billing screen, select your card type from the “Billing Method” drop-down menu under “Billing Information.” Select the “Pay with a new [Card Type]” radio button and fill in the form. Your credit card details will be saved to your account for easy checkout on future orders.
With regional distribution centers across the United States and more than 10,000 products in our portfolio, your materials are always within reach. Plus, no matter which location your order ships from, you’ll still only pay the shipping costs from your nearest distribution center. That’s our Shipping Price Promise: making sure you get the products you need and helping you stay on budget.
The Shipping Price Promise shipping charge will appear on your invoice as standard shipping. For orders with multiple items shipping separately, the shipping charge may be applied in portions to multiple statements, but it will always be your local shipping costs, regardless of where your products come from.
With our Shipping Price Promise, the local shipping charge is automatically generated on your invoice, even if we ship your item(s) from another distribution center.
The Shipping Price Promise applies to all orders except LTL shipments.
You can review and select shipping options on the “Shipping & Billing” page under the “Shipping Method” drop-down menu during checkout. You will be able to view the charge for each shipping option before submitting payment.
On the “Shipping & Billing” page, select “Add New Shipping Address” in the “Shipping Address” section at the top-left of the page. You will be redirected to the “Add a New Shipping Address” form on a new page. Fill in the form and hit the “Submit” button. Your new shipping address will save to your account for future orders. If you have more than one shipping address, you can select the one you need for your order from the “Shipping Address” drop-down menu.
You can add more than one shipping address. Simply select “Add New Shipping Address” in the “Shipping Address” section at the top-left of the page. Fill in the form and click “Submit.” Your new shipping address will save to your account for future orders.
If you choose FedEx or USPS, an estimated delivery date will be shown on the “Order Summary” page at checkout. After your order ships, you will receive an email with shipping details and tracking information if available. Please keep in mind that different products may ship from different warehouses.
Shipping costs will vary, depending on your order and the shipping options you select at checkout. Now you can best meet your budget by shopping and comparing shipping options in the “Shipping & Billing” page during checkout.
After your order ships, you will receive an email with shipping details and tracking information if available.
Most returns are honored up to 60 days from the invoice date. See our Return Policy for more information regarding our return policy.
Our preferred carrier is FedEx, but you can also choose USPS, UPS, SpeeDee, or LTL/Truck at checkout. Compare costs between carriers at checkout to find the best price for you. You can also set your own personal default carrier.
While FedEx is Trivantage’s preferred carrier, we offer a range of shipping options to best fit our customer needs, including USPS.
USPS is often a less expensive option (however, delivery can take longer than other ground carriers). If you're looking for a lower price on a shipment that you don't need right away, USPS is a great choice.
Depending on your order, you can choose from the following service levels:
A tracking number will be provided in the Shipping Confirmation and Order History screens so you can track the progress of your shipment.
Please visit usps.com for more details on service levels, parcel size, policies for delays and lost packages, contact information, and more.
Please Note: USPS First Class shipments are not eligible for shipping insurance. Your Priority Mail shipments, however, are insured in the same way as our other ground carriers.
Requisition Lists are a great way to keep track of what you need to replenish inventory for specific projects and quickly re-order the items you use every day.
Go to the "Requisition List" link at the top of any page on the site. To create a list, click on "Create List." Type a Name for your list and then select the Type. You can then enter the Item Number and Quantity to add items.
By default, lists are “Private,” meaning they can only be accessed under your User ID. If you have more than one co-worker accessing your account (with more than one User ID), you may want to consider creating “Shared” lists. These lists can be accessed among multiple co-workers.
Yes, you can create multiple lists. Name and organize them to accommodate the way you work. One way might be to create lists for awning fabrics, shade sail fabrics, awning hardware, and so on. Another could be to create lists by projects.
On the Requisition List page, select the Action button next to the list you want to duplicate or remove. Select the appropriate option from the drop-down menu.
Once your list is created, you can easily add items to your requisition list. This can be accomplished by several methods:
Select the list you wish to edit on the Requisition List page. Then, select the Action button next to the item you wish to remove and click “Remove item” from the drop-down menu.
Our personalized emails are a great way to find out about new products, special promotions, and discounts. To sign up, simply visit our email signup page, fill out the form, and hit “Submit.”
Our customers typically use these fabrics for window coverings, pet screens, insect screens, sun screens, enclosures, sling furniture, and cushion underlining.
This is by no means an extensive list though. Our customers are the experts in their fields and usually know what works best for them.
Mesh underlining fabric is usually made from vinyl-coated polyester. Nautolex® underlining fabric is a great choice.
With an open weave, they’re more breathable and provide more visual clarity than other fabrics. They’re also great at reducing sun glare and heat.
Many SheerWeave® styles are opaque (4600, 4550, 4500, 2500, 2410, 2390, 2360, 2100-01, and 2000-01).
Soltis Horizon 86, Soltis Perform 92, AwnTex®, SunTex®, Textilene®, and SheerWeave (4000, 4100, 4400, 4500, 4550, 4600 4650, 5000) can all be used for outdoor shade.
Of our offerings, Awntex 70 has the least amount of shade with an open factor of 30%.
Of our offerings, SheerWeave 2500 (interior application), 2701 (interior application), and 4800 (commercial application) have the highest shade factor with 1% openness.
Yes, they're heat sealable. To get the right temperature, we recommend testing a few pieces of fabric first.
Vinyl-coated polyester material is great for tents due to its high strength, low stretch, and water resistance.
Showtime II does accept flexible vinyl ink, but it does not accept pressure-sensitive graphics since it does not have a topcoat.
Marine fabric is any fabric used in the marine industry, including boat upholstery, sails, boat tops and covers, and enclosures. Canvas fabrics with a vinyl-type finish work well for marine upholstery and boat tops. Engineered synthetic leather also works well in marine environments. Enclosures are usually made from marine canvas and clear vinyl.
Marine fabrics are made of thick canvas and require the use of heavy-duty industrial single and double needle sewing machines. Polyester or PTFE threads work best for their durability and water resistance. There are many kinds of marine fabric requirements that will require different sewing needs.
Sunbrella awning/marine fabrics come with a 10-year warranty.
Choose waterproof fabrics (like Sunbrella® SeaMark® or Weblon® Regatta®) if suited to your project. You can also apply water-repellent sprays, sew with a seam seal thread, or pair with an edge seal to prevent water absorption and leakage.
Yes, it will accept SGS just like the standard Sunbrella fabrics.
A bonded polyester or PTFE thread typically works best for their durability, thread tension, and weather defense.
The fabrics offered in our marine top fabric section offer all the characteristics needed for a breathable boat cover. If you’re looking for more ventilation in covers and enclosures, we recommend installing a boat vent.
Leaving cloudy clear vinyl out in the sun for a day typically cures this issue. If not, try these:
First, rinse your clear vinyl with fresh water to remove any dirt or debris. Use a clear vinyl cleaner like IMAR™ Strataglass™ Cleaner or Klear-To-Sea™ Cleaner to cleanse and restore clarity. Both products double as protectants to prevent clouding, fading, and yellowing from UV rays. For added defense and shine, apply a scratch-resistant polish like IMAR Strataglass Protective Polish to your vinyl material.
While there is a wide variety of uses, our customers typically use it for making boat enclosures, dodgers, marine windows, patio enclosures, and clear vinyl curtains.
The widest is 96" on special order.
Choosing high-quality clear vinyl combined with proper use of protectants and cleaners will drastically reduce the chance of yellowing.
It means the roll is separated with interleaf paper to prevent scratching.
All clear vinyl is heat sealable (without tape, unless sealing to an acrylic) by RF, wedge, or hot air welders.
Yes, clear vinyl can be sewn.
Our Sunbrella® Rain Collection is 100% waterproof (impervious to water). Most of our remaining upholstery fabrics are water resistant (resists water but are not completely impervious).
Sunbrella offers a few key features that make it a favorite:
Yes - if ironing is needed, use the “synthetic” setting on your iron.
Sunbrella upholstery fabrics have a 5-year warranty.
Double rub is the measurement of a fabric’s abrasion resistance (each back-and-forth motion is one double rub). It’s meant to simulate the wear of a fabric on a seat cushion (in indoor or outdoor settings). The commercial-grade minimum is 15k x 15k on the Wyzenbeek Abrasion Test.
Currently, 54” is the largest width we offer in upholstery.
Since Sunbrella is committed to only using top-grade materials, they do not grade their fabrics.
Since the UV protection is inherent to the fiber itself, protection is the same, regardless of side.
The face side is normally rolled in on the roll (bottom side out).
You’ll want something lightweight, durable, and wear resistant. Suitable materials include Cordura®, pack cloth, or PVC fabric.
Oxford Cloth is a lightweight basketweave fabric great for apparel and bags.
The top side is smooth.
Yes, it’s heat sealable.
With repeated exposure to the sun, it can fade over time.
GVC or VCP are heavy-duty fabrics great for reinforcing.
GVC fabric is heavy duty and affordable.
Lam-A-Lite™ in either 10 oz. or 13 oz. is an excellent option that offers all these features.
Herculite® 80M meets MIL-C-43006, Type 1, Class 1 (latest amendment).
Snap fasteners (like DOT®) are widely used in the marine industry for boat covers but can also be used for bags, curtains, seating, tents, and other functions.
After drilling a hole, the blind fastener is inserted in. Then a blind fastener installation tool is used to pull the mandrel into the rivet body. This makes the rivet body flare on the blindside to create a permanent fastener.
Is it okay to use chrome-plated or nickel-plated hardware around saltwater?
Yes, they do.
Stainless steel works best.
Stainless steel is recommended near saltwater regions. Other metals like steel or iron will work fine in other areas.
No, but we do offer kits and hardware.
We offer just the replacement parts for RollEase, Somfy, and the Solair Cable and Vertical Curtain.
Typically, retractable awnings fare well in light rain. During heavy rain or wind, though, we recommend that the awning be retracted to prevent damage.
Quality retractable awnings can last 10+ years.
Many fabricators prefer to use a binder attachment with their sewing machine to install binding to the shade sail, canopy, or awning fabric. It aids in guiding the awning braid along the edge of the fabric for a smoother, easier, and more consistent process.
It could be used on a straight-edged valance, but it likely won't look as good as binding or braid made for awnings.
Bullion fringe is made from thick twisted thread (similar to tassels). Brush fringe is made from a more concentrated hem of high-quality single threads.
Tear-away backing is a temporary stabilizer that works great when you only need a light stabilizer that you can tear away after the design is stitched onto the fabric. Cut-away backing is a permanent stabilizer that’s ideal for when you need continued stabilization against stretching or washing.
Embroidery thread is generally more decorative, less durable, and has a higher sheen than sewing thread.
Typically, embroidery thread is not strong enough for use in sewing machines. You’ll need a stronger thread for a sewing machine.
It could be used on a straight-edged valance, but it likely won't look as good as binding or braid made for awnings.
Bias binding is cut diagonally from the selvage, which makes the fabric more flexible and better for curved applications. Straight binding is cut on the lengthwise grain, parallel to the selvage.
Yes, they’re listed under loop and end clamps.
Polypropylene rope is a popular choice for boaters for its low cost, buoyancy, and water resistance. For purposes that require high strength and UV resistance, polyester rope is a better choice.
For awnings, tassels are usually attached with lacing cord or a loop/end clamp.